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# helpdesk
s
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d
this is not the correct base url. how are you running this?
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q
i am just running the livekit server, as i understand it is necessary to run an additional ingress server right?
d
yes.. but your ingress base url needs to point to the Ingress servers rtmp port..
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q
thank you, i understood the problem, but i am getting error while deploying ingress server on window
d
I'm not sure.. I don't have much experience with running it outside of docker. I'm sure you've seen the instructions here.
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q
i'm developing when it's on ubuntu 20.04 with gstreamer 1.16 installed and i'm getting this error, i'm thinking is it because of gts-go in ingress or not?