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# helpdesk
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@dry-elephant-14928 can you please help here
d
your server isn't able to figure out its own public IP address. you should try to disable ufw and/or other firewalls that preventing it from communicating
s
like NAT gateway
if i disable nat gateway from my cluster will it work ?
d
it does not work in private subnets.
s
thank you for the help @dry-elephant-14928.
i just wan to ask you about the scaling
as each room must fit within a single node. how the scale will work here @dry-elephant-14928
s
thanks