This message was deleted.
# helpdesk
s
This message was deleted.
m
cc @able-gigabyte-21598 @freezing-lifeguard-43174
f
@full-rain-4212 When you use flutter to share the screen, can you use another livekit client to see the 1:1 picture? I guess that egress laid out a vertical android video on a horizontal recording canvas.
1
Or if you can upload the recorded video clip to better analyze the issue.
f
Hmmm so what we do is one publishes shared screen and microphone and the others only publish microphone. Is there anyway to change the recording canvas?
I'll upload it soon thank you
🙏 1
d
is this our default recording templates? what is the Egress request here? i.e. the full
StartXXXEgress
API call and all of its parameters (feel free to redact the keys/etc)
f
You can see this video. Is this the template problem? I'll tell our backend developer then.
f
Hmm, the Portrait video drawn on the Landscape canvas, maybe add a static image background of another color? Or set up a proprietary Portrait canvas template for screen recording?
d
I think you are probably using the default output settings.. which records a landscape video. please see docs here on passing in the right encoding preset. you'd want one of these that start with
PORTRAIT_
f
I think that's what the problem was. Thank you very very much for your help. Your solution is the best and so is your support!
🙏 1
❤️ 2