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# helpdesks
steep-balloon-41261
06/23/2023, 11:53 AMThis message was deleted.
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magnificent-art-43333
06/23/2023, 3:43 PMcc @able-gigabyte-21598
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able-gigabyte-21598
06/24/2023, 4:06 AMThis can either be a CPU issue (can't record audio fast enough) or a connection quality issue. Are you using cloud or open source?
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wonderful-nail-69227
06/24/2023, 6:14 AMgke autopilot
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red-author-16962
06/25/2023, 12:37 PMWe are facing the same issue with cloud egress, Livekit client sdk
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wonderful-nail-69227
06/25/2023, 12:38 PMare you using web egress as well?
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red-author-16962
06/25/2023, 12:44 PMyes
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able-gigabyte-21598
06/25/2023, 10:23 PMI've just added some debugging and profiling tools to egress, will look into it this week to see if the issues are coming from egress, or the publisher or sfu
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red-author-16962
06/26/2023, 5:59 AMAre there any egress events to find recording issues and audio track loss at client side
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dry-elephant-14928
06/26/2023, 7:35 AMcan you guys share an example of what you mean by audio being jittery? This is a Web Egress? what are you recording?
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red-author-16962
06/26/2023, 9:17 AMRecorded video in egress, audio is not in sync with video/ audio is unavailable after some duration in egress video recording
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dry-elephant-14928
06/26/2023, 8:53 PM@red-author-16962 do you mind DMing me an Egress ID when this had occurred? we can take a look on our side.
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red-author-16962
06/26/2023, 9:12 PMShared, Please check once.
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wonderful-nail-69227
06/29/2023, 9:52 AMHey @dry-elephant-14928 sharing the sample in DM