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# helpdesks
steep-balloon-41261
06/20/2023, 10:45 AMThis message was deleted.
e
eager-zoo-16408
06/20/2023, 1:11 PMHi @red-author-16962, to help you solve this problem quickly, can you share as much information as possible? From the error alone, it is hard to figure out what is happening. Information like:
• How do you start the egress. What SDK, cli are you using?
• How many egresses are running in parallel, if any.
• What are you trying to archive?
r
red-author-16962
06/20/2023, 1:54 PMThanks for the quick response.
• using Livekit Server SDK,
• One egress per session and max 20 sessions at a time
• Egress started with manual API trigger (Room composite), but unable to access with the egress failed
e
eager-zoo-16408
06/20/2023, 1:58 PMThanks for the information. Can you send me your ProjectId via DM so I can check on our side.
r
red-author-16962
06/20/2023, 5:39 PMSure, Please check DM. Thank you.
a
able-gigabyte-21598
06/21/2023, 6:33 PMthose AccessDenied errors come an invalid s3 upload config