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# helpdesks
steep-balloon-41261
05/28/2023, 4:12 PMThis message was deleted.
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magnificent-art-43333
05/28/2023, 5:08 PMcc @better-house-11852
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acoustic-engineer-41666
05/28/2023, 5:10 PMHi Xiaoxin, do you mind sending me a DM with your Server URL?
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gray-hair-4544
05/28/2023, 5:12 PMI’m not at my computer atm but interestingly the token generated from the cloud dashboard worked.
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acoustic-engineer-41666
05/28/2023, 5:15 PMOof, thanks for letting us know, I’ll look into this. If you can send me your project’s server URL when you have the chance, I’d appreciate it!
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better-house-11852
05/28/2023, 5:52 PMHey, with the same exact url and token can you try connecting using :
https://meet.livekit.io/?tab=custom
Are you able to connect ?
better-house-11852
05/28/2023, 5:53 PMI can reproduce this error, it looks like the token generated in the sample code is incorrect somehow.
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