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# helpdesks
steep-balloon-41261
05/26/2023, 3:51 PMThis message was deleted.
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magnificent-art-43333
05/26/2023, 4:00 PM@orange-finland-43721 was it one user or everyone? can you share a link to the participant’s session or participant ID?
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orange-finland-43721
05/27/2023, 9:59 AMit was one user, ea605f55-5a91-46d0-8bf0-70808f788857
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magnificent-art-43333
05/27/2023, 4:11 PMcc @dry-elephant-14928
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dry-elephant-14928
05/27/2023, 5:55 PMHey Nikolay, this was due to a bug in the Swift SDK in how it's handling NAT. 1.0.9 has a bug in handling STUN/TURN candidates. The issue has been fixed in Swift 1.0.13. This release also has improved encoding at higher resolutions, so I would recommend updating to it.