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# helpdesks
steep-balloon-41261
05/16/2023, 9:11 PMThis message was deleted.
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dry-elephant-14928
05/16/2023, 9:22 PMWhich SDK are you using? and the version?
Are you using Cloud ? Or is this a self-hosted server?
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white-florist-79615
05/17/2023, 7:15 AM1) ruby sdk и react sdk https://github.com/livekit/server-sdk-ruby и https://github.com/livekit/components-js
2) self-hosted server
white-florist-79615
05/17/2023, 2:22 PMI will be very grateful for your help. Sometimes we also catch a case when a microphone and a camera are not used when entering a webinar - there are no disconnects, and if there is at least something, then disconnects begin
white-florist-79615
05/17/2023, 7:41 PM@dry-elephant-14928 help me please
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dry-elephant-14928
05/18/2023, 7:30 AM"disconnects" is tricky to debug, because WebRTC servers are difficult to set up correctly. I would suggest testing against LiveKit Cloud first. If you also see disconnect there, then it means there's something going on with the client integration or ISP/firewalls.