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# helpdesks
steep-balloon-41261
05/02/2023, 10:30 AMThis message was deleted.
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eager-raincoat-52616
05/02/2023, 11:35 AMThis is a very old server version. Have you tried updating to the latest server?
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boundless-summer-69195
05/02/2023, 12:24 PMyes we have tried version 1.1.2 but was facing another freezing error so…
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eager-raincoat-52616
05/02/2023, 12:26 PMlatest server version is 1.4.1
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boundless-summer-69195
05/02/2023, 12:29 PMThank you..i will check with that version. but we were using same server version i mentioned above and it was working fine can be there another issue or i have to do anything on client side?
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eager-raincoat-52616
05/02/2023, 12:32 PMdon’t know, that server version is over a year old
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boundless-summer-69195
05/02/2023, 12:32 PMohk thank you so much…i’ll update it
boundless-summer-69195
05/03/2023, 12:58 PMhello, we have updated the server version to latest 1.4.1 but i am still facing legging issue randomly for 2 to 3 seconds. and sometimes not getting Remote video Track of ipad 8 generation os version 14.8 device.
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eager-raincoat-52616
05/03/2023, 12:58 PM@freezing-lifeguard-43174
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boundless-summer-69195
05/03/2023, 2:09 PM@freezing-lifeguard-43174 @eager-raincoat-52616 I am attaching log for more information, hope this will helpful to identify
boundless-summer-69195
05/05/2023, 6:47 AM@freezing-lifeguard-43174 please any update?