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# helpdesk
s
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d
you don't need any ports to be opened for Egress
1
e
@dry-elephant-14928 I only allowed ssh port as inbound connection in firewall and Egress stopped sending rtmp recording. I undo the operation. Now the records show as status 1 in the egress list, when I try to stop egress, I get the "twirp error unavailable: no response from servers" response. There is no problem in recording new broadcasts, but I cannot cancel old broadcasts even though they are not registered. Should I restart the livekit kubernetes?
d
Egress communicates with livekit-server via redis. your API calls are reaching livekit server and not Egress instances
e
Publishers can stream now, I don't think the livekit has a connection problem with redis.
old publishers seem to be deleted from the egress list when they close their broadcasts.
@dry-elephant-14928 I have restarted livekit kubernetes and still old egress log are there.