Hi, I ran into what appears to be a bug with user ...
# infisical-help
n
Hi, I ran into what appears to be a bug with user roles in my Infisical project. There are three users in the project: • Me • CayDay • Arcade I assigned Admin to Arcade and Member to CayDay from my account. However, when Arcade checked their permissions, they saw the exact opposite: CayDay was listed as an Admin, while Arcade only had Member access. To troubleshoot, I removed Arcade's Admin role and assigned it again, but the issue persisted. I then removed both CayDay and Arcade from the project, intending to re-invite them and reassign their roles to see if that resolved the problem. Unfortunately, after removing them, I encountered another issue. When I clicked "Add User", I received the following message:
"You have reached the maximum number of members allowed on your current plan. Upgrade to Infisical Pro plan to add more members."
This doesn't seem correct, since I had just removed both users from the project. Could you please look into this as soon as possible? My project is currently in its final stages of development, and my co-developers are unable to access our Secret Management because of this issue. Thank you!
✅ 1
p
HI @noahtxrp! On the member limit, seats are counted across your entire organization as opposed to per project, so removing someone from a project won't free up a seat. If they're still in your org you should be able to re-add them to the project from the project's Access control page without issue. On the roles, when Arcade checked their permissions, were they looking at the project's access control page or the organization's? Those are two separate sets of roles and can easily look very similar. Let me know if things are still looking off! Thanks