hello: multiple people in my org are experiencing login issues via SSO. we have a self-hosted infisical setup. please advise how to get support on this. see screenshot for the generic error we are receiving.

hi @jad.santos, I'm looking into this now and will keep you up to speed. Thanks!

hi @Jake Hulberg. thanks for the response. do you have an update on this issue?

Hi @jad.santos do you have any logs to share? Would be helpful for us to understand exactly what error is happening. The backend container must be logging the root cause of this issue.

hi @Matheus Vellone i am working on getting the logs. i do not want to send those logs in this public slack channel. how do i securely and safely send them to you? copy @Jake Hulberg

@jad.santos feel free to dm them, or alternatively you can use share.infisical.com and send them to @Matheus Nogueira with a one time link + password. Thanks!

@Jake Hulberg thanks. in investigating the logs, we determined the issue is a result of a security configuration change from our security team. we have remediated the problem. we can consider this issue closed. thanks for your help.