Hi team, a colleague reported an issue last week w...
# infisical-help
j
Hi team, a colleague reported an issue last week with 403s impacting our service: https://infisical-users.slack.com/archives/C04BSBMQAQ7/p1776205755218209 That appeared to have been resolved. However today, we are noticing impact again today, with 403s on many secrets paths:
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salt-master[3536676]: [ERROR   ] Error loading secrets from Infisical - <https://us.infisical.com/api/v3/secrets/raw?workspaceSlug=**REDACTED**&environment=prod&secretPath=**REDACTED**>: HTTP Error 403: Forbidden
I sent an email to support, but did not see any auto-responder, so not sure if a ticket or something was created. Any known issues going on right now?
✅ 1
p
Hey Jens, Thank you for reaching out. To aid in the investigation, can you please send over the full error logs that you're seeing on your side? We're particularly interested in the
reqId
value so that we can correlate them with the complete logs on our side. Best, Infisical Team
j
ok, we dont have the reqId in our logs... (we should be capturing it, but not currently) I'll need to wait til my colleague comes online to assist with manual request creation for troubleshooting
ok figure out this was an issue on our side with some auth session caching we identified a bug we'll fix apologies for false alarm