Hey team :wave: I'm running into a critical block...
# infisical-help
d
Hey team 👋 I'm running into a critical blocking issue on Infisical Cloud (Free Pro Trial). I'm the only org admin for my organization (Symmetry Club LLC), and I'm completely locked out of managing a project. The problem: - The project has no project-level admin assigned - No other org member is a project admin either - As an org admin, I should be able to grant myself access via the Organization Admin Console, but the sidebar/UI element described in your docs (hover over "Admin" → "Organization Admin Console") does not exist in my interface - My UI only shows a top nav bar (Overview, App Connections, Networking, Secret Sharing, Access Control, Audit Logs, Usage & Billing, Settings) — there is no left sidebar with an "Admin" option anywhere - I also don't see the 3-dot options menu (⋮) next to projects in the Overview tab to grant myself access Result: I have an orphaned project that no one can administer, and I have no way to fix it through the UI despite being the only org admin. Docs reference: https://infisical.com/docs/documentation/platform/admin-panel/org-admin-console — the UI shown here does not match what I see at all. Could someone help me either: 1. Fix whatever is preventing the Admin Console from showing up in my account, or 2. Manually add me as a project admin on the backend? This is blocking our team's work so any help ASAP would be greatly appreciated. Happy to share screenshots, org ID, or project ID if needed. Thanks!
j
Hey @Diego Moreno Manes! Could you please try the following: On the Overview tab, look for the "My Projects" / "All Projects" toggle at the top-left of the project list. Switch to "All Projects" — you'll see all org projects including the orphaned one. Click the "Join as Admin" button next to it (there's no ⋮ menu anymore) This will grant you project admin access. I see that that doc is indeed out of date. I will get it updated. Please let me know that this resolves your issue! Thanks
d
the thing is that I am already in the project and can't remove myself or leave either
i had to re-create
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Its kind of a weird conflict, for leaving it says I'm an admin but for adding a person I don't have permissions
j
@Diego Moreno Manes, Sorry for the troubles. I'm discussing this with the team. I know you said you already recreated the project. I'm curious how did it happen that there are no admins in the project in the first place? Thank you, sir!