Hey team 👋
I'm running into a critical blocking issue on Infisical Cloud (Free Pro Trial). I'm the only org admin for my organization (Symmetry Club LLC), and I'm completely locked out of managing a project.
The problem:
- The project has no project-level admin assigned
- No other org member is a project admin either
- As an org admin, I should be able to grant myself access via the Organization Admin Console, but the sidebar/UI element described in your docs (hover over "Admin" → "Organization Admin Console") does not exist in my interface
- My UI only shows a top nav bar (Overview, App Connections, Networking, Secret Sharing, Access Control, Audit Logs, Usage & Billing, Settings) — there is no left sidebar with an "Admin" option anywhere
- I also don't see the 3-dot options menu (â‹®) next to projects in the Overview tab to grant myself access
Result: I have an orphaned project that no one can administer, and I have no way to fix it through the UI despite being the only org admin.
Docs reference:
https://infisical.com/docs/documentation/platform/admin-panel/org-admin-console — the UI shown here does not match what I see at all.
Could someone help me either:
1. Fix whatever is preventing the Admin Console from showing up in my account, or
2. Manually add me as a project admin on the backend?
This is blocking our team's work so any help ASAP would be greatly appreciated. Happy to share screenshots, org ID, or project ID if needed. Thanks!