I'm trying to upgrade my account's subscription to...
# report-bugs
w
I'm trying to upgrade my account's subscription to pro and the stripe billing page keeps redirecting me to the dashboard when I hit continue
p
(If applicable) To help us repro, please send the following if you haven't already: - PR links, screenshots, and/or debug output if applicable - Repro steps - Does this happen consistently? Just to you or others on your team also? - Is this a regression? Is the problem new? - If you're having an issue with the CLI, please send us debug logs using
gt feedback --with-debug-context <any message>
w
I'd like to speak with a person if anyone is online
this is affecting my entire org
g
hey Wayde, I've set your organization to a trial of the Team plan through the end of the month. Please try set up a paid plan again. If you run into the issue again could you directly email
<mailto:billing@graphite.com|billing@graphite.com>
and include your GitHub username and your organizations' name.