I'm guessing you're having issues. When looking at the site, I get

You may need to update Graphite's access to your GitHub repos.

When trying to use

gt sync

I get

ERROR: Failed to get pull request info. Please try again.

(If applicable) To help us repro, please send the following if you haven't already: - PR links, screenshots, and/or debug output if applicable - Repro steps - Does this happen consistently? Just to you or others on your team also? - Is this a regression? Is the problem new? - If you're having an issue with the CLI, please send us debug logs using

gt feedback --with-debug-context <any message>

yeah, tried that 3x

Could you try reset the app authentication from in the

...

menu:

It resolved by itself. I've been getting the

ERROR: Failed to get pull request info. Please try again.

a few times a week, reported in another thread. Guessing there's something server-side, potentially when under higher load.

yes, I fielded your

gt feedback

for those 🤓 I just checked and it's in our team's investigation queue

appreciated!

hey Chris, we updated our web domain last night to

graphite.com

so that's caused users to need to sign in via GitHub and kick off a fresh sync between Graphite and GitHub. Checking on your user account

Yeah, I'm on .com. The button to authenticate is currently just bringing me back to the same page with no change.

and if you try reset the app authentication from in the

...

menu?

I don't actually see a

...

menu - where would that be?

gotcha, I see the

...

menu isn't there in this state. Could you please use the

Send feedback

option from in the Graphite app's Help menu (shortcut is

G

then

F

) . That will provide us with more information and logs for debugging on our end, thanks!

done!

Received, thanks. Does the organization in GitHub use SAML SSO authentication?

no

weird! Did you do anything in GitHub, like sign out and sign back in?

Nope. We had the auth issue early this week and it resolved itself then too