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# bug-reports
s
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p
Hi there! Sorry this is happening - we'll take a look for you!
πŸ‘ 1
r
@Pranathi Peri, have you check about this?, I am still getting this issue and now it is not creating a PR, only pushing the branch into Github.
p
Hi there! Sorry about the delay, we've seen 502s in the past with people that have issues with their auth/access token
Could you try resetting your graphite auth or access token?
πŸ†— 1
r
Hi @Pranathi Peri, I did the authentication and updated the version, and started getting this error when run, when call
Copy code
gt stack submit
the error
Copy code
ERROR: Unexpected server response (500).

Response: {
  "_response": {
    "size": 0,
    "timeout": 0
  }
}
Also, it is not creating an PR, only pushing the branch.
@Pranathi Peri, will you please help me with this?
p
Hi there, sorry about the delay!! That's really weird....I'll have to loop @Jacob Gold into this one
r
Okay, thanks a lot.
Hi @Jacob Gold, will you please help with this issue I am facing?
n
@raviraj do you mind sharing your GitHub handle btw? I can also help take a look from our logs and try to get to the bottom of what’s happening
r
Thanks @Nicholas Yan, here is my username raviraj5
n
Perfect β€” I see some interesting error logs. @raviraj do you also mind sharing the most recent PR org/repo/number that you tried submitting (and failed)?
r
sorry for the delay @Nicholas Yan, Here are the PR details in format org/repo/pr-number vayafintech/aya-apis/#1069,
Mostly for the last month, I getting errors, firstly got 502, but at that time it was creating a PR, but now started getting 502 and it not creating a PR
@Nicholas Yan do you found anything about this error?
p
Hey @raviraj, sorry about the extended delay here :(( our team has admittedly been really busy the past couple of days Nick should be able to take a look by EOD!
r
Okay no problem.
m
hey @Nicholas Yan, is there any update or workaround here? I've been seeing the same error and have been blocked from submitting PRs for the last two days as a result. My github handle is mds1, repo is private though otherwise I'd share that too, but let me know if there's anything else I can do to help/get unblocked!
n
Great to hear and thanks for the update/details @Matt Solomon . We’ll do some work to try to detect that case and add some more helpful error logs!
❀️ 1
@raviraj I found a bug when digging in and deployed a fix. Give submit a shot and let me know if it works!
r
Yeah, sure. Thanks @Nicholas Yan for the update.
n
@raviraj I saw you ran into another error with submit this morning and I merged another fix. Fingers crossed that this should be it β€” thanks for bearing with us πŸ™‚
πŸ‘ 1
❀️ 1
r
Hey, @Nicholas Yan, I have tried again and still facing the same issues, I also have updated the graphite version to 0.20.22.
n
@raviraj I found another silly bug πŸ™ˆ I’m merging the fix now so let me know if you keep running into this (give it about an hour or two to finish deploying)!
πŸ†— 1
r
@Nicholas Yan, it's working fine πŸŽ‰ and thanks a lot for fixing these issues
πŸ™Œ 1
n
Glad to hear it! Thanks for the patience and helping us troubleshoot!