This message was deleted.
# report-bugss
Slackbot
03/03/2023, 9:24 PMThis message was deleted.
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Jacob Gold
03/03/2023, 9:26 PM@kush can take a look for you!
🥰 1
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Aryaman
03/03/2023, 9:26 PMTake a look at these docs if you haven't already as well. link
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Jordan Gensler
03/03/2023, 9:47 PMSame here, have also not been able to get notifications working consistently. Only have seen one come through and it stopped working after that
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kush
03/06/2023, 5:27 PMhey @Lowell Bander and @Jordan Gensler! from looking at our logs, it seems like we’re having issues fetching the latest state of PRs in each of your repos from GitHub — could you check out your GitHub access in settings and ensure that you’ve granted Graphite access to the scopes listed here?
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Jordan Gensler
03/06/2023, 5:45 PMIt looks correctly set up in the UI, we're using the Github App integration
Jordan Gensler
03/06/2023, 5:48 PMAlthough I will say the github app setup is a little wonky because everyone we onboard has issues getting the repos to show up
Jordan Gensler
03/06/2023, 11:49 PMJust verified that things look right on my end, we have the oauth integration explicitly disabled, and the app integration enabled with one repo granted. Let me know if we can help debug this at all! 🙂
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kush
03/07/2023, 12:48 AMthanks for checking on that! i’ve got a lead on a potential issue and am testing out a fix — will let you know tomorrow how that goes and if you can help with anything!
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Lowell Bander
03/07/2023, 1:27 AMi just got my first real time notifs!!!
❤️ 2
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Jordan Gensler
03/07/2023, 1:37 AMWhoa mine are flying in now
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kush
03/07/2023, 1:38 AMsweet! those came from my testing — seems like the fix works (it also seems to be working for @Jordan Gensler too based on what i can tell) so we’ll go ahead and land it 😄
kush
03/07/2023, 1:39 AMthis should hopefully resolve the entire class of ‘things seem stale on Graphite’ issues that y’all were running into!
the tl;dr is that our background syncing engine which keeps your Graphite dashboard up to date (and sends notifs) wasn’t communicating with GitHub correctly under certain edge cases — hopefully our fix should get things up and running for you both, and the rest of your teams 🙂
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Lowell Bander
03/07/2023, 7:37 PMI'm now receiving notifs, but they aren't real time! attached is a 45min delay example
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kush
03/07/2023, 8:52 PMunfortunately we caused an outage on our sync engine earlier today (which has since been resolved) and our systems are currently catching up, which results in the delayed notifications that you’re seeing
we’re sorry your workflow was impacted and are working on improving our outage processes and communication going forward — in the future you’ll be able to see these kinds of incidents represented on our status page!
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Lowell Bander
03/07/2023, 9:10 PMmarvelous thank you!