Hi folks! I'm not that familiar with devlocity - I...
# performance
h
Hi folks! I'm not that familiar with devlocity - I have .scandump file, is there anyway to view that without a Devlocity enterprise subscription?
e
Hi, @Hector Dearman. There isn't. Do you not have access to the server from which it came?
h
Ah thanks for letting me know 🙂. No, its a client so it's behind a VPN etc, the current workflow is that they share their screen and we ask them to click though the UI so I was hoping for an advance on that. I didn't think it was possible from what I had read but I wanted to double check.
e
they share their screen and we ask them to click though the UI
This is exactly what we do. 😅 We are able to view build scan dumps, but most often it's done through screen share directly with the customer.
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