Elementary Community

@here Its been more than 2 months , honestly disappointment with no much help from elementary support

Hey <@U057PFVBZQR>,
In the past 2 months you opened several threads in <#C02CTC89LAX|> on different issues. Most of them were answered, and <@U05U80GV2SY> went on a Zoom call with you as well.

Can you please describe the issue that you are still struggling with?
We will try to help

<@U05U80GV2SY> asked me to share logs which I have shared and still we have issues and I also saw many other people also having same issues 

I just got the log from <@U05U80GV2SY>, there is no way of telling what went wrong from the log you shared with him.
There is a log you shared with me in the past with this error:
```died with &lt;Signals.SIGKILL: 9&gt;```
This error indicates out of memory issue. This means you are not allocating enough resources to the env in which you run Elementary.

<@U05U80GV2SY> also told me that in your local env Elementary is workins. Is that still case?

I want to work together and get resolve asap I tried all means but in vain 

I understand <@U057PFVBZQR>, but many of your problems are your env problems and the way you deploy to production with Airflow. These are not bugs in Elementary, so it's almost impossible for us to help.

Also the logs you send from your production environment are partial.
Please send the `edr.log` file. Otherwise we can't help you.

It was working for many months until upgrade to 0.12.1 

If it was really our deployment in our env problems then many months it should have failed 