1 month without any answers regarding a bug on Teams Alerts in #C02CTC89LAX , 3 weeks without answer on Github Issue that was created since you now say that you will focus more there and respond quicker to bugs and issues. What is up? https://github.com/elementary-data/elementary/issues/1692 The issue even got confirmation from other developers that they have the same issue.

Hi @Christopher Ekfeldt! Thank you for bringing this to our attention. I’d like to provide some context on our support process. We have an internal system that routes GitHub issues into our support queue alongside cloud platform issues. Our on-call engineer reviews each one individually and provides assistance. To be honest, the volume of inquiries has exceeded our expectations, which has led to delayed responses for GitHub issues. We are committed to addressing all GitHub inquiries, even if it takes us longer than usual. Currently, our engineering team, which is relatively small, handles support. We’re considering hiring a dedicated support engineer to focus on community GitHub issues and contributions to ensure they receive the attention they deserve. We’re actively monitoring this process and will make improvements to enhance your experience and that of the community. Regarding your specific issue, I’ve ensured that a team member has looked into it and provided a response. I’d love to hear your thoughts!

Thanks @Or Avidov for the response! Looking forward to the response and love your product. Keep up the good work