Hey everybody! I’m wondering. 😁 Do any of you guys use some incident managing tool together with elementary generated data? For instance in order to create measures for incident detection and response times. Or so that an alert is sent only once for a particular problem (such as a test failure), unless it is marked as solved and happen again.

Hi @Felipe Ferrero! we heard from users that they integrated it with their ticketing systems (Jira, linear) and we are now also scoping this as part of our Elementary cloud solution. If this sounds interesting to you and you are willing to share more about your use case, we'd love to hop on a quick call with our product team to learn more. If it works you can pick a time that works for you next week here (if you don't find a slot that works for you due to timezone, please let me know)

@Or Avidov Have you heard it for actual incident management too? I'm also very interested to integrate it with tools like Sentry.

Thanks for your answer, @Or Avidov. Sounds good, will look into scheduling so we can talk about it further, though we’ve only recently implemented elementary and haven’t got a very mature solution or definitions even for this. We are deep diving into this and were checking if anyone on the community had inputs. 😉