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# troubleshoot
b
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b
hey Sancar! is this CLI ingestion or are these the logs from UI managed ingestion?
sorry I just noticed your first message. so you are running this from the UI or CLI? and are you seeing this issue now that you ran your pip install command?
l
Hi @famous-kite-14798! Gentle reminder to please stick to our Slack Guidelines & post large blocks of code/stack trace in threads; it’s a HUGE help for us to keep track of unaddressed questions across our various support channels! teamwork