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Cypress install fails. Downloaded file crashes on ...
# i-need-help
s
Downloaded cypress.zip file from cypress.io and tried to install. When I click on the cypress.zip file it just crashes out. No error messages or windows. Need help getting Cypress installed.
m
Hi @silly-egg-91335 It sounds like you may be using Cypress for the first time. Is that correct? Which operating system are you using? Have you checked that your system meets the requirements on https://docs.cypress.io/guides/getting-started/installing-cypress#System-requirements? Did you try installing using npm instead, as described under https://docs.cypress.io/guides/getting-started/installing-cypress#Installing?
s
I did check system reqs before I started and I am trying to install Cypress direct not the npm. For direct install, I downloaded cypress.zip file from cypress.io and when I click the file to install, the installer (or unzip program) just crashes instantly. No errors or messages.
m
I tried this on Windows 11 and it worked as expected. Which operating system are you working on? Are you saying that you were unable to extract the files from
cypress.zip
? The instructions say "Then you can manually unzip and double click." so you should be manually unzipping. After that you should be able to double-click on the extracted
Cypress.exe
.