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Unable to submit a support ticket due to reCaptcha...
# i-need-help
h
Hello, I'm trying to submit a support ticket, but it is not possible due to following error message : "Sorry, something went wrong Error details Could not perform reCAPTCHA, try disabling your ad-blocker and submit again" But I don't have any ad-blcoker or anything else, could please anyone help me with that ?
I'm logged under my organization email in Chrome and same for cypress cloud.
e
Looks like it's a potentially known issue as others have run into it. I'd suggest following the same steps here and reaching out to @adventurous-dream-20049 directly. https://discord.com/channels/755913899261296641/1084624761629454387/1085566268532342914
a
@hundreds-photographer-6057 The issue is an ad-blocker you have installed. Can you confirm which ad-blocker is causing the issue? It could also be an extension. This will help with our investigation.
@hundreds-photographer-6057 A fix is headed out for this today! Thanks for reporting and for your patience!