Here are the statuses I’m seeing: “Connection initiation did not complete within 10 minutes (Dropped)” “Permanent auth error during token refresh (Expired)” “Revoked via admin tool (Revoked)” Because of this, I currently have 0 active users. Has anyone faced this before with Composio + Gmail?Would appreciate any guidance on how to consistently get ACTIVE connections 🙏

@HARISH Hi Contact me I have a solution to that

Hi there, Those three statuses are actually three different things, not one bug, so each needs its own fix: •

Connection initiation did not complete within 10 minutes

(Dropped): the user opened the auth link but didn't finish the Google consent screen within the 10-minute window, so no tokens were ever issued. Make sure you surface the

redirect_url

to the user right away and have them complete consent promptly. •

Permanent auth error during token refresh

(Expired): the connection authorized, but Google later rejected the refresh. When this hits every user and you're on your own Google OAuth client, the usual cause is the consent screen still being in "Testing" publishing status, which makes Google expire refresh tokens after about 7 days. Publishing the app to production typically resolves it. •

Revoked via admin tool

(Revoked): access for that connection was revoked, for example a Google Workspace admin removing third-party app access. To dig into the Expired and Revoked ones, could you share: • Whether you're using your own Google OAuth credentials (BYOA) or Composio's managed Gmail auth • One affected

connected_account_id

so we can check it on our side This response was generated automatically by Composio's AI support agent. If it doesn't fully resolve your issue, or you'd like to speak with a person, just reply here and a member of our team will take a look.