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Connect Shared Mailbox
# 🖥│support-forum
l
Hey all! I am trying to connect the Outlook toolkit with a
Shared Mailbox
. How do I do that? The same question would also apply to Gmail.
u
Hey @Le Crosst , for Outlook: pass the shared mailbox address in the user_id parameter (e.g. shared@yourdomain.com instead of me). Works for both delegated and S2S/application auth - delegated access has to be granted in your Microsoft tenant first. For Gmail: shared mailboxes work differently - either auth as a user with delegated access, or use Google Workspace domain-wide delegation. Easiest is to connect the shared account directly if you have its credentials. Lmk if this helps.