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a
I’m using the Composio Jira tools (JIRA_CREATE_ISSUE + JIRA_ADD_ATTACHMENT) to fill and submit a Jira Service Desk form. Jira is connected via API token, and my admin confirmed I can create issues (works fine manually). But via the integration I keep getting: “You do not have permission to create issues in this project” status: 401 Has anyone actually used this to submit Service Desk forms/requests before? Wondering what type of issue this is and how can it be resolved Any ideas appreciated 🙏
u
Hey @Alma, you should be able to create issues with the necessary permissions. Could you share the
log_id
of the tool call? It'll help us in debugging. Thanks!
a
Hi, yes sure but how can I find that?
u
Hey @Alma, you can find the logs on your [Dashboard](https://platform.composio.dev/?next_page=logs/tools). Click on the failed tool call and you'll see logId.
a
This is the id 'log_xbZCO0bXxm_x', I have the right permission to create an issue, I even tried using an admin's API but I still faced the same issue. Would you recommend using a different tool for filling/submitting service desk forms?
u
Hey @Alma, QQ: "*I even tried using an admin's API but I still faced the same issue*" — were you unable to create an issue with Admin's API?
a
@Uday Nope, still got the same error. That's why im wondering whether there's a different tool for filling forms
u
@Alma , you should be able to
JIRA_CREATE_ISSUE
to create an issue(fill form) by specifying the issue type. Also, the error("You do not have permission to create issues in this project.") is a permission error.
a
@Uday Thank you!
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