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Survey Monkey connection Issue
# 🖥│support-forum
p
I executed following steps: 1. searched "survey monkey " tool 2. Created survey monkey config (NOTE: I didnt opt-in for developer credential) 3. Then I clicked on "Connect account" The issue I faced is: Disabled Application The application is currently disabled. If you are the owner of the application, you can view the application settings for more details. NOTE: I have attched the screen shot of the error message, can any one guide me, what I am missing? Thanks! https://cdn.discordapp.com/attachments/1434600960088342619/1434600960424153238/image.png?ex=693cff02&is=693bad82&hm=f410018cd6a64299e831f9efaf0fa0433a8417ace192282cff5d5dd1ebeb94d5&
u
Hey @phurba, thanks for flagging this! It seems like our auth app is Disabled, let me check with the engg team and revert back. Meanwhile, you can use your own auth app or API key to unblock yourself.
p
@Uday Thanks for the quick response! I understand that the auth app is disabled. Could you please provide an estimated timeline for when this will be resolved? In the meantime, I’ll look into using my own auth app or API key to move forward, but it would be helpful to know the expected deadline for a fix.
u
@phurba , the team is still investigating the issue. Connot provide an ETA atm, but I’ll keep you updated.
a
Hey, our OAuth app is in approval and it seems to be taking a bit longer than usual — we're in touch with their team to fast-track the process. In the meantime to unblock yourself you can use your own OAuth app.
p
Really appreciate for your feedback. Currently we are using our own OAuth app so no issues. Thanks anyway.