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Slack events are not working
# 🖥│support-forum
d
Hey team! I tried to setup SLACK_RECEIVE_DIRECT_MESSAGE / SLACK_RECEIVE_THREAD_REPLY, none of which are working, the connection is valid though and connected. (ac_Q2WvWqAOsY0l - auth config id)
cc @udaysidagana
a
Hey Daniel! I have escalated this internally and thanks for sharing auth_config_id.
d
any updates?
a
Hey Daniel, we tested on our end and couldn't reproduce the issue. We noticed the last data we received from Slack for your workspace was on Oct 4th. Just to rule it out—could you double-check that you connected your primary Slack account? Also, would you mind trying to create a new trigger to see if that helps? Happy to jump on a quick call to fast-track this!