_*Scenario*_: I wanted to say hello and thank you to the first 60 people in our new community; that's it, just welcome and thanks! Someone else is trying to turn the welcome letter into a survey and asking these 60 people 'what do you like?' and 'what would you change' type of questions. ❓_*Question*_: Why does it feel so wrong to me to turn this welcome note into a survey? Is there really any problem with saying hi & thanks you while also asking for feedback to these early adopters?

I always love a moment, any moment, where at scale you can say something to members. If they wish to reply, they will 😊 As for including feedback or not, maybe have your welcome and thank you note followed by something like, “From your experience in the community thus far, if you have any action-oriented feedback or wish to share what you hope to achieve by being a member, feel free to let me know.” Keep it a low lift, casual and not a lengthy 20-question style form - my two cents.

@Joel Primack I will certainly suggest this approach. TY. 🤞

You’re welcome, @Arlen Kimmelman! Further point as to why I suggest this: if a member replies to you 1:1 then you can have a real-time conversation and ask them to elaborate on X and get instantaneous feedback on something you throw out to them based on Y or could ask them to be a co-creator with your for program Q.

I like that too @Joel Primack. Tbh i dont mind forms though, as long as they are short. Anyone who thinks theyre gonna get something out of a broad form survey that's more than about 1-minute long MAX is ambitious from my experience! @Arlen Kimmelman

@Alex Gordon-Furse (Community Hacked) I agree! Anything more than "How'd you hear about us?" would have been overkill for this bunch of newbies, who might have had no engagement other than that they signed up for the community!