when somebody has a sec can they be petit leclaude...
# general
v
when somebody has a sec can they be petit leclaude’s meat puppet for a few minutes to fix the camera? he seems to think there’s a cable loose or something (I do too, I think it might be extra power cable that goes into the camera’s cable)
The camera is failing at the USB hardware level, and neither the server nor sharing with Zoom is the cause. I can’t fix this in software; the fix is physical. What I tested • USB errors while video streams: the kernel log is full of USB “transaction error” faults from the camera, about 4,000 in the 12:00 hour alone. Several times today the camera dropped off the bus entirely (“hardware connection lost”) and came back. macOS also resets it after the errors. • Not just the video channel: the errors also hit the camera’s control and pan/tilt channels. That points to the link itself (cable, port, power or the camera) rather than video bandwidth. • Idle is clean: with the server stopped and nothing using the camera, there were zero errors in 90 seconds. • Zoom alone fails too: I stopped the server and joined your Zoom meeting. Zoom asked for 1280×720 and within a minute got 66 errors on the video channel, a stream failure and a forced USB reset. That rules out the server and the sharing between Zoom and the server as the cause. • A fresh server process also fails: it gets a few frames and then dies. That’s why it’s been restarting every 20–30 seconds since 15:17. • Lower resolution didn’t help, and the server couldn’t set it anyway. Zoom’s 720p failed the same way. When I tried to make the server request 720p, OpenCV ignored it and stayed at 1920×1080, so I reverted that change. Where it’s plugged in: the camera hangs off a USB 2 hub built into the Mac mini, probably the front USB-C ports, and shares it with the eMeet A300 adapter. The system log only goes back to 08:24 today, so I can’t tell when the errors started. What to try, in order: 1. Power-cycle the camera. Unplug its power supply (not just the USB cable) for about 10 seconds. Firmware on old cameras can wedge into a state where streaming always errors. 2. Move the USB cable to one of the rear Thunderbolt ports, directly, with no adapter or hub. Those are on a separate controller from the front hub and the eMeet adapter. 3. Swap the USB cable, and any extender or adapter in the path. Transaction errors are classic signs of a marginal cable. 4. Check the camera’s power supply. Brownouts under the pan/tilt motors or streaming load can drop the camera off USB. After each change I can rerun the same check: start a stream and count kernel errors. A healthy camera should show zero.
basically just make sure the cables for the camera are plugged in properly not through a usb hub and the extra power supply is there
r
Just did a power cycle and checked all the cable connections
🙌 1
v
okay awesome, thanks!
looks like it is working so far