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<!here> observation agent didn't create any outrea...
# general
r
<!here> observation agent didn't create any outreach messages for our PST families. That could mean it decided to not send for all of them correctly, or there is an error blocking messages from getting created/queued for review. CC @Rob Simari who I think is on call?
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CleanShot 2026-09-03 at 07.25.41@2x.png
Earlier this morning courtney leimkuhler did not have a message queued per our explicit instructions in her parent brief. Which was correct behavior.
The Frosch family did have messages queued but I decided to have them not send because I didn't think it was a worthwhile message
I've refreshed via reload and the refresh button in the corner. No messages.
l
Royce Branning created a high priority On-Call Investigation CLE-758 Observation agent failed to create outreach messages for PST families
r
@royce do you need me to take a look now?
l
Looks like when the agent ran we got 429s from open AI - Posthog error Seeing if we can run it again for now and then fix it before it tomorrow
r
not urgent as long as the messages didn't go out / won't go out
i can puppet all of them
i just didn't want to double send any
not urgent as in - don't need to fix right this minute can wait til we get in in the morning
but yeah we should fix before tomorrow
r
I'm verifying that we won't automatically send anymore first then I'll work on the fix with the team before end of day
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As far as I can tell we shouldn't automatically queue messages anymore today. We should be clear to manually send @Vince @Michael Landolfi does that sound right?
m
Correct
Everyone gets one run per day
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r
great thanks for looking into this @Rob Simari and confirming @Michael Landolfi
l
Oliver Hill - changed status to Done for CLE-758 Observation agent failed to create outreach messages for PST families
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