Why are we sending contact card to Tripp 2+ weeks ...
# generalr
royce
09/02/2026, 2:39 PMWhy are we sending contact card to Tripp 2+ weeks after he signed up?
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Linear Asks
09/02/2026, 2:40 PMRoyce Branning created a high priority On-Call Investigation CLE-742 Delayed contact card sent to Tripp
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royce
09/02/2026, 2:40 PMCleanShot 2026-09-02 at 07.39.19@2x.png
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Michael Landolfi
09/02/2026, 2:44 PMit's the first time he's texted the agent since we added in the contact card sending
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royce
09/02/2026, 2:44 PMGot it
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Linear Asks
09/08/2026, 3:28 PMOliver Hill - changed status to Done for CLE-742 Delayed contact card sent to Tripp