clearspace

🚨 Panic switch activated *Family:* Patterson Family (`94ecfdbe-d359-43d9-83c9-cb2345882593`)
*Triggered by:* Ben Patterson (`18w2UeBFdAeJq77HUSxbPPmaxos1`)
*Target device:* Madeleine’s iPhone (`a07d4c17-a278-4a39-9e54-2771615c3325`) Clearspace controls (content filter + VPN) are now fully disabled on this device until re-enabled.

Oliver Hill created a high priority On-Call Investigation <https://linear.app/clearspaceorg/issue/CLE-738/panic-switch-activated|CLE-738> Panic switch activated

From the convo
• Apple music was still being blocked. Likely not fixed from parent chat thread
• He panic switches, that fixes it
• Observes games are still blocked - I think very likely not us but the system.
Investigating source of apple music troubles

I'm putting my investigation here <https://linear.app/clearspaceorg/issue/CLE-736/ben-patterson-apple-music-bug|Ben Patterson Apple Music bug>

We were blocking apple music, but neither Ben nor the agent understood that there was a rule that told us to block it all the time except weekends until 9:30pm

Rob Simari - changed status to Done for CLE-736 Ben Patterson Apple Music bug