#19 Residential Proxy Error Rate High (critical) via VPN Alerts (
source) Severity: critical 🚨
Status: resolved ✅ (on the source)
GroupLabels:
- severity: critical
- alertname: Residential Proxy Error Rate High
CommonLabels:
- instance: ozone-vpn-prod-us-west-1
- severity: critical
- alertname: Residential Proxy Error Rate High
- alert_type: residential_proxy
- environment: production
- grafana_folder: Production Infrastructure
Annotations:
- summary: Residential proxy error rate above 3% on ozone-vpn-prod-us-west-1
- description: More than 3% of proxy connections are failing due to upstream residential proxy errors (Cravenet). This indicates a provider-side issue — connected VPN clients will experience failed page loads on geo-routed services (Netflix, YouTube, social media, etc).
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