#16 Proxy Direct Error Rate High (critical) via VPN Alerts (source) Severity: critical 🚨 Status: resolved ✅ (on the source) GroupLabels: - severity: critical - alertname: Proxy Direct Error Rate High CommonLabels: - instance: ozone-vpn-prod-us-west-1 - severity: critical - alertname: Proxy Direct Error Rate High - alert_type: direct_dial - environment: production - grafana_folder: Production Infrastructure Annotations: - summary: Direct dial error rate above 5% on ozone-vpn-prod-us-west-1 - description: More than 5% of proxy connections are failing due to direct dial errors (dial_error, dial_timeout, or dns_failure) while connection volume is above 0.3/s (~18/min). This filters out low-traffic periods where a single noisy client can inflate the error percentage. 📦 Showing the last alert only out of 3 total. Visit the plugin page to see them all.