#14 Proxy Direct Error Rate High (critical) via VPN Alerts (source) Severity: critical 🚨 Status: resolved ✅ (on the source) GroupLabels: - severity: critical - alertname: Proxy Direct Error Rate High CommonLabels: - instance: ozone-vpn-prod-us-west-1 - severity: critical - alertname: Proxy Direct Error Rate High - alert_type: direct_dial - environment: production - grafana_folder: Production Infrastructure Annotations: - summary: Direct dial error rate above 5% on ozone-vpn-prod-us-west-1 - description: More than 5% of proxy connections are failing due to direct dial errors (dial_error, dial_timeout, or dns_failure). This indicates an infrastructure issue — connected VPN clients are experiencing failed page loads and timeouts on non-residential-proxied traffic. 📦 Showing the last alert only out of 2 total. Visit the plugin page to see them all.