We applied ColdFusion 2018 update 15 on our dev boxes shortly after it was released and on our acceptance server on 03-Nov without any issues. When I went to apply the same update to our production server this evening, the update installer prompts for the CF install location as expected, I choose it, and it shows a dialog reading “You cannot install this hotfix for ColdFusion .. The hotfix applies only to ColdFusion 2018.” I am quite certain this is really a CF 2018 installation as I’ve installed all of the previous updates without issue. In the CF Admin’s “Settings Summary”, it shows the version as “2018,0,14,330003”. Anyone have any ideas on why the update applied without issues on our other servers but not now? It is the same hotfix JAR file we used to apply the update early in November.

Please email @Vikram Kumar at vikkumar@adobe.com (unless he sees this post here before that) as Priyank is ooo till the 16th.

Thanks, Mark. Will do.

is that really the right directory? Usually the one it's after is the parent of cfusion, but you've got wwwroot in there.

This is a server deployed via WAR and the wwwroot folder is where the CFIDE and WEB-INF folders reside.

okay.

@rstewart the CFIDE and WEB-INF folders always reside in the wwwroot folder. Just to test, have you tried installing it to the parent directory as @Tim stated. As per your install

D:\coldfusion2018

I have not; I have an email from Vikram, per Mark yesterday, and I think this may be a file permissions issue on our production server that we didn’t bump into on our acceptance server. I’m waiting to get another outage scheduled and approved to attempt the update again.