cfml

I'm sure a lot  of you have used the little ls help bubble popups. I have used a couple of the live chat services. And when you are not logged in it just collects info and sends it as an email. I am thinking about adding a tool like that to our cf application to submit help requests. Anyone have suggestions?

Should I just create my own pop-up form in a div pinned to the bottom right corner of the screen and cfmail the message?

Alright, so if I have my "bubble" riding in the bottom right corner of the window. How do I put an X on it so a user can hide it?

I know I could change it's display and it would be gone. But the next page they navigate to it would be back. Would I set a session variable for 10 minutes to control it's visibility?

For something like this i would use client side cookies or another local clientside storage ... to determine what is being displayed..