On my attempt to start up a CF2016 server service I got this error. In the windows event viewer the error says to check server logs. I'm not sure where this type of error gets logged. Anyone know?

I think Event Viewer is accessible from Control Panel, but I usually just hit the windows key and start typing “event viewer” and launch it from there. I think errors for CF are under “Application” or “System”. I don't recall offhand the exact area.

yeah the Event Viewer error event says "_*The ColdFusion 2016 Application Server cfcmdts service could not be started. Check the server "cfcmdts" log files for more information.*_"

My bad I misread you saying you read that from the event viewer 😅 I have no idea where that would be.

its all good

I hate to be a dick about things (or do I?) but I just googled "coldfusion log directory" and... well... erm... that should be enough to go on, yeah?

@Daniel Mejia Can you start the CF from command line and let us know what's the error you are getting there. It will be easy for us to troubleshoot

@Adam Cameron I should have explained that I looked in all those logs. Since I did not find any log entry regarding the failed service start up I thought for sure there was another log file somewhere else I wasn't aware of.

Is CF2016 sufficently old that it maintains separate Tomcat and CF logs? I seem to recall there was a point up until which they were in separate dirs, then after that they were combined. Certainly my cf2021 container only has the one log dir relating to CF stuff (

/opt/coldfusion/cfusion/logs/

), but am sure there used to be separate tomcat ones too..? Can't remember when that changed (if I am remembering correctly)

This windows error will not give us any clue what caused the service to not start. We need to check the server.log or start from command line

problem resolved

Until the next time it happens and you still don't know what the problem actually is...

Adam is on to something because server.log did not contain anything