<@U06V253M4> <@U070SQMD1> Have you ever been unabl...
# luceer
redtopia
05/05/2022, 8:20 PM@bdw429s @zackster Have you ever been unable to login to the Lucee atlassian issue tracker? I can't on FF or Chrome. When I click the login button, the page is refreshed and nothing happens. I've cleared my cache and everything... looking at the console I get a ton of 401 errors on resources. I sent an email to atlassian support and they told me that you guys are the admins and to contact you lol! 🙂
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bdw429s
05/05/2022, 8:22 PMI just logged out and back into the Lucee JIRA with no issue
bdw429s
05/05/2022, 8:22 PMNot sure what's happening to you
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redtopia
05/05/2022, 8:22 PMIt works fine for me on the iOS app... just not in the browser
redtopia
05/05/2022, 8:24 PMwhat's the logout link? Maybe it will reset something
redtopia
05/05/2022, 8:27 PMbtw, same thing in Edge... basically cannot login with any browser. I'll try a different machine.
redtopia
05/05/2022, 8:34 PM@bdw429s something seems broken... I've tried it on 5 different browsers on 2 different machines. Clicking the login button does nothing but reload the page. There's no login form anywhere. I can't be the only one with this issue, unless somehow my IP address is being blocked.
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bdw429s
05/05/2022, 8:35 PMhmm, Lucee manages the user in JIRA, but we dont' have anything to do with the app server or the hosting. The on-demand JIRA instances are all hosted for us
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redtopia
05/05/2022, 10:05 PMUgh! There's a login button in the left/top drop down toggle when you are not logged in. That button does not work at all. However there is another button on the top/right that leads to the login form. That does work.
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dswitzer
05/06/2022, 12:54 PMIt sounds like you resolved the issue, but when I have issues like this on a site, I just clear the cookies/storage for the domain. That almost always resolves the issue.
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zackster
05/09/2022, 10:10 AMyeah, we use the hosted version, so there's no much we can do, you can raise a support ticket with atlassian
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