Updated my local CF2021 install to update 5, and n...
# cfml-generalm
Marc Funaro
10/20/2022, 5:57 PMUpdated my local CF2021 install to update 5, and now CF will not start. server.log file shows the lines below. Not sure where to look next... any advice?
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"Severity","ThreadID","Date","Time","Application","Message"
"Information","main","10/20/22","10:13:12","","C:\ColdFusion2021\cfusion\logs\server.log initialized"
"Fatal","main","10/20/22","10:13:12","","Unable to install Logging package: java.lang.NoSuchMethodError: org.apache.logging.log4j.util.StackLocatorUtil.getCallerClassLoader(I)Ljava/lang/ClassLoader;"
"Information","main","10/20/22","10:13:12","","Unable to initialise CFStartupServlet:Unable to install Logging package: java.lang.NoSuchMethodError: org.apache.logging.log4j.util.StackLocatorUtil.getCallerClassLoader(I)Ljava/lang/ClassLoader;"
"Information","main","10/20/22","10:13:12","","ColdFusion: application services are now available"Marc Funaro
10/20/2022, 5:58 PMTo be more accurate... the windows CF service shows as
startedMarc Funaro
10/20/2022, 6:11 PMupdate... install log shows 4 "moving files failed" messages and one "failed to delete directory" message.
Marc Funaro
10/20/2022, 6:11 PMattempted to run uninstall, but still stuck in same state so far.
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cfvonner
10/20/2022, 6:12 PMI was going to suggest you clear out the class files, but those install log errors seem more ominous.
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Marc Funaro
10/20/2022, 6:12 PMagreed
Marc Funaro
10/20/2022, 6:12 PMgotta be a file permissions issue
Marc Funaro
10/20/2022, 6:25 PMI'm just gonna roll back to my VMware snapshot and try again.
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cfvonner
10/20/2022, 6:25 PMDid you apply the update through the CF Administrator web interface, or from the command line?
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Marc Funaro
10/20/2022, 6:26 PMvia the CF Admin
Marc Funaro
10/20/2022, 6:26 PMi attempted to update from 3 directly to 5. this time i'm going to go via update 4.
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cfvonner
10/20/2022, 6:28 PMMight also try from the command line, running As Administrator. There's a step (that I can't find documentation for at the moment) required to make the CFAdmin update process work if you've run the lockdown tool.
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Marc Funaro
10/20/2022, 6:29 PMyeah, even updating to 4 has caused the same issue.
Marc Funaro
10/20/2022, 6:30 PMthe admin ui is also unable to stop/start the CF service, so that's in the mix too.
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seancorfield
10/20/2022, 7:29 PM
Likely to be better to ask Qs like this in #adobe where the Adobe bods can see it and provide a response...
seancorfield
10/20/2022, 7:30 PM
There's a long thread there already from someone trying the same update and borking there install...
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