Anyone seen this ACF2023 standard all of a sudden has stoppe cfml #cfml-general

Anyone seen this? ACF2023 (standard) all of a sud...

Steve Logan

02/18/2025, 2:41 PM

Anyone seen this? ACF2023 (standard) all of a sudden has stopped sending email with this error in the exception log:

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Can't find resource for base name coldfusion/tagext/mail/resource.properties

I've restarted the service (not the server) and mail is still queuing up not sending.

gsr

02/18/2025, 7:08 PM

Did you applied a new hot fix

jeffcoughlin

02/18/2025, 7:34 PM

This likely implies a missing or corrupted

resource.properties

file. Like gsr asks, did you recently do a CF update? Perhaps something happened to the file. Steps to Fix: 1. Locate the file: ◦ Navigate to

{ColdFusion Install Directory}/cfusion/wwwroot/WEB-INF/cftags/Mail/

◦ Check if

resource.properties

exists. 2. If missing, try copying it from another working ColdFusion installation. 3. If corrupted, try restoring it from a backup or reinstalling ColdFusion.

Chris

02/19/2025, 2:14 AM

Can also try uninstalling and reinstalling the mail package, that has worked for other packages that stopped working after an update.

Steve Logan

02/19/2025, 1:02 PM

I never found the cause, but here's what I did find. We have ACF2023 (Standard). For whatever reason, at some point, we were able to add and save a backup SMTP server in CF Admin (I believe this should not be allowed for standard). Starting on 2/13, random emails in the queue would get two servers specified (note both the primary defined, application defined, and backup defined server were all the same config / server / credentials).

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server:  <http://smtp.sendgrid.net:587|smtp.sendgrid.net:587>
server-username:  zzzzzzzzzz
server-password:  xxxxxxxxxx
server:  <http://smtp.sendgrid.net:587|smtp.sendgrid.net:587>
server-username:  zzzzzzzzzz
server-password:  xxxxxxxxxx

Steve Logan

02/19/2025, 1:04 PM

If any emails in the queue had this double server config, the queue would not process. I found this but putting 10 messages in the queue, one with the double server config, and none would process. Edit the message to remove the 2nd SMTP server and the queue processed fine. Now why random messages got the extra SMTP server config is still a mystery. I don't know if maybe when the mail is queued CF checks if the server is reachable, and if not writes in the backup SMTP server info in case it's still not reachable when the queue is processed?

Steve Logan

02/19/2025, 1:08 PM

@gsr - last HF was applied probably 2-3 weeks ago. @jeffcoughlin - there is no /Mail/ in that cftags folder. I also checked other ACF2021 and 2023 servers and none have a /Mail in /cftags.

gsr

02/19/2025, 5:28 PM

I suggest rollback the hotfox and see if that makes the mail work or not

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