Hi, I'm working on upgrading a legacy Windows ColdFusion environment from ACF 2018 to 2023. After installing CF 2023, I get this error when I click on the "Information" icon in the top right of the CF administrator:

class coldfusion.print.PrintUtil (in unnamed module @0x18e16026) cannot access class sun.awt.AppContext (in module java.desktop) because module java.desktop does not export sun.awt to unnamed module @0x18e16026 null <br>The error occurred on line 508.

I've Googled the error but I'm not finding anything helpful. I'm hoping someone here can tell me what's causing this or how to fix it.

I'm guessing that an incorrect Java version or a JRE is in use instead of a JDK. Make sure you are using a Java 17 JDK.

The CF admin setting is pointed to the cfusion/jre directory, whose release file states it is JAVA_VERSION="17.0.6". So I think that all looks correct to me.