<@U01EY27APNH> A client of mine is claiming that t...
# adobet
Tim
08/09/2023, 8:48 PM@Mark Takata (Adobe) A client of mine is claiming that they are being told (unclear by whom -- Adobe purchasing maybe?) that CF2023 Standard is not supported in a virtual environment, and they need to upgrade to Enterprise.... They can't be serious. You can only run CF2023 Standard on bare metal? What?
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bdw429s
08/09/2023, 8:49 PMDoesn't seem right. I'd asktheir Adobe contact to specify which clause in the EULA covers that.
bdw429s
08/09/2023, 8:59 PMFrom the CF2023 EULA
“*Computer*” means a A virtual or physical device for storing or processing data, such as servers, desktop computers, laptops, mobile devices and hardware products. Where a device contains more than one virtual environment (including Virtual Machines and virtual processors), each virtual environment will be counted as a separate Computer.And
“*Production Software*” means Software licensed for productive business use. Production Software is licensed on a Core basis deployed on a Computer pursuant to section 3.1.And
Standard License Deployment.
Adobe grants Licensee a license to install and use the Production Software on a per Core basis as provided herein section 1.5 or unless otherwise agreed in writing. Adobe grants Licensee the right to run on a single computer for each valid license of Production Software that Licensee has obtained, as long as the number of Cores in such single computer is less than or equal to two (2).The EULA used to have numbered sections in older versions but there is no "Section 3.1" which seems like an oversight on Adobe's part, but the second section above is taken from the same paragraph that matches the paragraph labeled Section 3.1.2 in the 2021 version of the EULA.
bdw429s
08/09/2023, 9:01 PMI would take the verbiage of their own EULA to them. It seems to pretty clearly allow a Standard License to be deployed within the core limit on a "computer" which they have defined as a "virtual or physical device".
bdw429s
08/09/2023, 9:04 PMI would also note that the 2021 version of the EULA did title section
3.1.2bdw429s
08/09/2023, 9:04 PM@Tim
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Tim
08/09/2023, 9:05 PMThanks Brad
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bdw429s
08/09/2023, 9:10 PMBTW, the "Section 1.5" mentioned in the EULA (which again, is missing the numbers in the 2023 version) is the section called "Cores" which looks quite similar. I'd compare the text but the 2021 PDF won't allow me to copy text from it 😡
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Evil Ware
08/10/2023, 12:53 PMIf it's anyone working with CDW who is relying on Adobe sales, they have been known to give very contradictory and misleading information about Adobe Coldfusion licensing. Common sense is key here, even if some vendors lack it 🙂
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Mark Takata (Adobe)
08/10/2023, 2:59 PMTim, can you find out who is telling them this information? CF Standard can be run in a virtualized environment but not in the cloud. So you can have VMs in racks for example, but not in an EC2 or Azure VM. But I could connect them to someone in sales who could be more specific to their particular use case...
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bdw429s
08/10/2023, 3:06 PM@Mark Takata (Adobe) The word "cloud" doesn't appear anywhere in the CF2023 EULA, and the official definition of a "virtual machine" in the EULA doesn't appear to preclude hosted solutions like AWS EC2 or Azure. In fact, the EULA's definition of a "virtual machine" specifically includes "_...a technical environment operating one or more instances of the Software to deliver hosted services and resources over the internet or intranet in which the services and resources can be accessed in a manner that permits such services and resources to be made available “on demand”, scaling up or down, to the processing needs of the user over time."_
Can you please clarify where in the CF2023 EULA a standard license is not valid to run on the "cloud", as well as where Adobe defines what is considered "cloud"?
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Mark Takata (Adobe)
08/10/2023, 3:18 PMBrad is this an issue you are personally having yourself? Like right now, are you as a customer having an issue understanding something related to the licensing?
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bdw429s
08/10/2023, 3:19 PMI'm helping Tim reconcile the answers he's getting from Adobe with the actual legal wording of the EULA.
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Mark Takata (Adobe)
08/10/2023, 3:41 PMNowhere in Tim's post does he say he is getting answers from Adobe. And last time I checked you're not a lawyer. Please let me handle the thing that was asked directly to me.
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