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#general
Title
# general
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Ian Hyzy

02/24/2022, 6:02 PM
Does anyone use Cal with zendesk? My company is noodling on ways to have a drive-up service desk QR code point users to a calendar and the built-in Google scheduler is a little janky — I'm wondering if there's a better way to do this cal where after the booking a rich Zendesk ticket is created
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Devin Green

02/24/2022, 6:04 PM
You can probably take advantage of webhooks. It has rich data and I personally use it with n8n. I'm sure you could use a Zapier account to translate the data into something you can use
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Ian Hyzy

02/24/2022, 6:04 PM
our company banned zapier 😞 but yeah webhooks was one idea, it's just tough when there's no tool. we have tonkean as a replacement but it's not the same
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Devin Green

02/24/2022, 6:06 PM
Oh that's upsetting 😞. Another way you could do is forward the email to Zendesk. It's not rich, but it does have the information.
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Vijay Sharma

02/24/2022, 6:06 PM
Can Svix.com help? As a tool for webhooks
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It's open source too
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Peer

02/24/2022, 6:23 PM
maybe make.com plus webhooks?
we could also launch a zendesk app
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do you need a dynamic QR code?
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Ian Hyzy

02/24/2022, 6:24 PM
they will not allow any app-builder style apps haha. I'll see what I can do, thanks everyone
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Peer

02/24/2022, 6:24 PM
or is that solved already
crazy anti-nocode policy 😳
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Ian Hyzy

02/24/2022, 6:25 PM
not dynamic, right now it's just supposed to point poeople to where they need to go, we're not having a typical service desk anymore. and while it's annoying I get why, many of the platforms don't seem to have sso/scim/granular security policies/logging
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Peer

02/24/2022, 6:26 PM
i see
lemme know if you want a custom integration, we can sign a commercial license
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