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Mikayel Harut

03/12/2022, 12:03 AM
hey guys, just a note on the way to communicate to users stuff like this. Wording like “illegitimate” suggest I (the user) did something wrong (the bug was on your end). That’s not the case. While the rest of the copy of that email is relatively ok, i’d stay vary of strong words like these in future communication of this sort.
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Peer

03/12/2022, 12:10 AM
sorry bout that. you did nothing wrong
will double check next time 🙏
thank you for the nudge
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