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Problem: The agent is showing “Unpublished changes...
# 🤝help
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Problem: The agent is showing “Unpublished changes”, but the “Publish changes” button/option is not visible anywhere — including the Overview page, Get ready to go live checklist, top-right section, or the All agents (3-dots) menu. Expected: The “Publish changes” button/option should be available so the changes can be published and reflected in the live webchat. Steps already tried: Hard refresh (Ctrl + Shift + R) Zoomed out to 80–90% Maximized the browser window Tried Incognito mode Disabled extensions Checked different pages, including Overview, Channels, and All agents Workspace: Piet’s workspace (Community plan) Agent: JP & Tax Associates Agent URL: Please paste the exact URL from the browser address bar here (the agent page URL). Browser/OS: Chrome on Linux Approximate time: Today
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This looks like a Botpress UI/account issue rather than a browser issue, especially since you’ve already ruled out the common troubleshooting steps. Botpress confirms unpublished changes normally require Publish changes to update the live Webchat. I can help investigate why the publish control is missing and get the changes live. @worried-pager-27389
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