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Telegram integration issues
# 🤝help
c
Hi Botpress Team, I'm experiencing what appears to be an issue with the Telegram integration. What happens Telegram successfully sends the /start message. The event is received by Botpress (I can see it in the Logs/Issues). The workflow executes normally. However, the bot never sends any reply back to Telegram. The issue happens even with a brand new test bot containing only: Start ↓ Say "Hello" So it doesn't seem related to my workflow or custom code. Error shown in Issues An error occured while saving the state of the bot: Conversation "conv_xxxxxxxxx" doesn't exist Stack trace indicates the workflow reaches the Say card, then fails while saving the conversation state. What I've already checked 1. Re-deployed the bot. 2. Telegram bot token is correct. 3. Telegram webhook is receiving messages. 4. Incoming events appear in Botpress. 5. Tested with another completely new bot (same behavior). 6. No custom hooks deleting conversations. Could someone please check whether there is an ongoing issue with the Telegram integration or conversation state management? thanks. 👍
o
It sounds like Botpress is receiving Telegram messages correctly, but the conversation state isn't being created or persisted, causing the reply to fail at the Say card with the Conversation doesn't exist error. I've worked on Botpress integrations and can help troubleshoot this. I'll verify the Telegram integration, conversation state management, deployment, and logs to identify whether it's a platform issue or a configuration problem and get your bot responding again. @curved-pager-99607
c
Thank you so much for taking the time to look into this, I really appreciate it. While you're investigating, is there anything you would recommend I try on my side? Or if there's any additional information, logs, or tests that would help with your investigation, I'd be happy to provide them. Thanks again!
o
Connect with me
c
Sure, I'll send you a DM. Thanks!
o
@curved-pager-99607 Can you share your WhatsApp number with the country code My discord has been restricted I can reply to your message or your email or prefer communicating the way you want
See I couldn't reply @curved-pager-99607
c
find my email : alfa27062008@gmail.com
b
hey,
did you solve the issue?
c
not yet,
o
You didn't reply to my email, message on telegram and here on discord
@curved-pager-99607
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